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Frequently Asked Questions: FAQs

Frequently Asked Questions

FAQ: Library Account

How do I access my library account?  

On the Ikeda Library homepage, click “My Account” underneath the catalog search bar. A new tab will open to a new page which will prompt you to enter your username (your SUA ID number) and password. Please note: this is NOT the same ID number as your Brightspace account. You will need your ID number that is on your SUA badge. For step-by-step instructions with images, please click here to follow the Library Account Access Instructions.

Through your library account, you can: 

  • View/renew your checked out library items 
  • Save specific search results in your research (and manage your research collections) 
  • Track requests

I’m a first-year student and don’t have my SUA student ID badge. How do I access my library account? 

We can look it up for you! Send us an email at libraryservices@soka.edu and we will send you your ID information. Once you receive a response, you will need to set-up your Library account log-in before you can use it. 

How do I access the New York Times? 

The SUA community has free, unlimited access to NYT and can make a free account with their SUA credentials. This account will need to be reactivated annually. For guided instructions, please click here for NYT Access Instructions. This will allow you to access NYT online or via the NYT mobile app.

Existing paid subscribers will have to decide which account to use. If you wish to change to the Soka coverage, cancel your personal paid account with NYTimes.com' account service, wait 24 to 48 hours for account to be removed, and then just log in with same prior credentials to NYTimes.com/GroupPass.

I’m preparing to study abroad, what do I need to do for my Library account before I travel? 

Return all library items before departing campus. You will be financially responsible for all accrued overdue and replacement fees for items not returned before you leave. This policy will be enforced even if you claim you gave your library items to a friend to return and they failed to do so. Overdue fees: $0.25per day up to $5. Replacement fees for lost or damaged items: cost of the item plus $5. 

If you have NOT activated your Pass for free, unlimited access to the New York Times website, you must do so before you leave the campus. For guided instructions, please click here for NYT Access Instructions.

The Ikeda Library staff will be happy to help you with your research any time! Email us with your questions. Bon voyage and have a great time abroad! 

FAQ: Searching

Can I still have access to physical materials while being off campus?  

Books – Yes. We will scan or copy the sections that you need and then send them to you. If you need the entire book we will mail it to domestic students and scan the entire book for international students and provide a link. To request a scan, please email libraryservices@soka.edu and include the title, author, and publication date (it can be useful to copy and paste the link to the item record) as well as the chapters or page numbers you would like to receive.

DVDs – Yes, for research purposes. We will mail them to domestic students only. Also, consider checking our streaming videos on DocuSeek, Filmakers Library Online, and Kanopy which you may access through the Library Database page. For more information about searching and accessing films in our collections, please click here for FAQs related to Film or or navigate using the "FAQ: Film" tab at the top of this guide.

What about ILL (Interlibrary Loan)?  

For print books, we will scan or copy the portion you need and deliver them to you. ILL items may not be renewed and will need to be received by Ikeda Library by the given due date. ILL can be requested directly from the item's record on the library catalog by selecting the blue "Select Item From Another Library (ILL)" button. Otherwise, please follow the directions below:

To make a request for a book, click here for the Request Books Form

To make a request for a journal article, click here for the Request a Journal Article Form.

Please contact Gosha Domagala via MS Teams for any further assistance. 

How long does it take to get a print book through InterLibrary Loan? 

We recommend you allow at least 2 weeks for your print book to come through the mail. On the ILL Request Book form, it says “On average, books arrive within 5 business days.” If you request a journal article, it will arrive in less than a week, because those are sent electronically. 

How do I access and use Ebooks? 

The library subscribes to several Ebook databases which can be searched directly from the library catalog. For more information, please click here for FAQs related to Ebooks or navigate using the "FAQ: Ebooks" tab at the top of this guide. For step-by-step instructions with images, please click here to follow the Ebook Download Instructions. For more information on Ebooks in our collection or troubleshooting information, please refer to our Ebooks Guide.

How do I find items my professor has put on reserve?

Reserve items are accessible from the circulation desk in the Library. Course Reserves page shows you how to find out what material has been placed on reserve.

How do I access the SUA MA theses and Undergraduate capstones?

The SUA MA theses/projects approved by the Graduate School office may be borrowed by filling out the Thesis Access Request Form. Undergraduate capstones are on reserve and are only accessible to SUA students who have received approval from their capstone advisor and filled out the Capstone Access Request Form.

I keep hearing about Information Guides or LibGuides. What are they?

Information Guides, also commonly referred to as Research Guides or LibGuides (the term created by our vendor) are electronic resources created by librarians for specific course or information needs. They are a great jumping off point when you are unsure how to start researching a specific subject, topic, or assignment. 

Information Guides can also be created in collaboration with faculty for specific courses to provide research and literacy resources and strategies unique to the curriculum or assignments. A course-specific Information Guide can be a great resource to embed into a Brightspace page. If you are an instructor and would like to collaborate on guides for subjects, courses, research projects or assignments, please don’t hesitate to reach out to our Reference and Instruction team (Jennifer Tirrell and Karina Kletscher) via MS Teams or email. We would be happy to collaborate with you and lead an instruction session to walk your class(es) through the resource. 

To access Ikeda Library’s Information Guides from the home page, select “Services & Forms” from any of the dropdown menus. Then select the “Information Guides” tab. You can also always enter libguides.soka.edu into your browser’s search bar. From here, you can browse the guides by subject or use the search bar to enter keywords, specific guide titles, or course titles (if applicable). 

Can I recommend materials for the library to purchase? 

We love to hear from the SUA community about evolving information needs and growing our collections. If you have a book, film or other item that you would like the library to add to the collection, then complete the appropriate form below and we would be happy to look into ordering it. 

Student and staff requests should be submitted using this Book/Film Recommendations (for Students & Staff) Form. Faculty requests should be submitted using this Books/Films Purchase Request Form

How do I find a list of video or audio materials?

Please refer to the linked lists below.

FAQ: Borrowing & Returning

How many library items can I check out?

There is no limit to how many items you can check out. Please consider that you must return everything on time to avoid overdue fines.

What if I want an item that someone else has checked out?

A hold can be placed on a title that is checked out by another patron. To do this online, click the “Request” link on top of the specific title record in the library catalog. A hold request also may be made by contacting the library. Once the item is returned and ready for check out, you will receive an email notification. 

Can you just tell me who has the book? 

Library staff follow strict privacy guidelines. We do not give out any information about our borrowers.

Where do I return books?

They can be returned from outside to a return box, located between the library front entrance and 24-hour room entrance.

FAQ: Miscellaneous

How do I use the OC Public Libraries? 

Residents of Orange County can get an eCard by registering online. An eCard provides access to online databases and downloadable eMedia. It may not be used to borrow, place holds on material from the library, nor is it valid for use of the public Internet computers at the libraries. For more information on resources available with an eCard, please click here. For step-by-step instructions on registering for an eCard, please click here

Patrons who already have an OC Public Libraries card already have this access and do not need an eCard. You may upgrade your eCard for full privileges by calling one the OC libraries.